LabTech Software expands Tampa operations, adds jobs

Megan Hendricks | Tuesday, October 21, 2014

LabTech Software, provider of a remote monitoring and management (RMM) solution, is adding over 100 jobs to its Tampa headquarters.

The company was founded in 2004 by six individuals in Toledo, OH with a managed services provider (MSP) business looking for a way to become more efficient in their business practice through automation. The RMM tool allows companies to automate IT tasks, such as work on multiple machines at the same time, manage billable hours for client projects and solve client issues remotely. The product is unique in that it was built and designed by and for MSP providers, allowing for a high level of detail in meeting client needs.

Tampa-based ConnectWise, an IT automation company that also provides MSP services, took an interest in LabTech and provided the capital needed to take them to the next level. In 2010, LabTech’s headquarters was relocated to ConnectWise’s offices in Tampa. Since then, the company has gone from $1 million to over $50 million in sales revenue.

"Technology companies are starting to grow and find that Florida and the Tampa Bay area are great opportunities for growth," says John Timko, director of marketing for LabTech, noting that the Tampa Bay job market is well positioned to meet that growth.

Now with 325 employees, the company shares both facilitates and staffing resources with Connectwise, creating a mutually beneficial partnership.

The company is currently hiring in the areas of marketing, sales, development, support, product management, consulting and training. "Every department within our organization is growing and scaling, not just to accommodate the present but the future as well," says Timko.

LabTech attributes their growth to the strength of the product as well as the company culture and values, which focus on commitment, integrity and service

Read more articles by Megan Hendricks.

A Florida native and longtime Tampa Bay resident, Megan Hendricks graduated from the University of South Florida with a master's degree in business administration. She worked at the USF College of Business and has extensive community experience including the Tampa Bay Partnership's Talent Dividend Advisory Board, Greater Tampa Chamber of Commerce, Emerge Tampa Bay, Ekhos, and Bar Camp Tampa. She is a former board member and newsletter editor for Creative Tampa Bay. Megan enjoys telling the stories that make Tampa Bay a unique, diverse cultural experience.